PRIMUS Sterilizer
Free Water Quality Testing Analysis

Water Quality Testing will help you avoid costly downtime and repairs due to poor water quality. Poor water quality is the root cause of many steam sterilizer problems. The process for using the Free Water Quality Testing Analysis offer is as follows:

1. Requestor (ASA, end user, dealer, representative) contacts PRIMUS Service Manager via email at 
This e-mail address is being protected from spambots. You need JavaScript enabled to view it stating that water analysis is needed. This is best done well prior to the sterilizer installation if potential water quality issues are suspected.

2. Upon receipt of request,  PRIMUS will send two small sample bottles via UPS.  A return mailer, sampling instructions, and a general information form will also be included with the sample bottles.

3. Water samples are drawn in the field and sent to PRIMUS along with the general information form.

4. The samples will be analyzed and a report generated by PRIMUS along with recommendations on how to mitigate any problem areas.

5. The report is sent to the original requestor for use in developing a course of action with the end user to proactively resolve any water quality issues.

PRIMUS hopes that the laboratory services are used frequently in an effort to drive Total Cost of Ownership to the lowest level possible.

Refer to Did You Know #122 for more information about the PRIMUS Water Quality Testing Laboratory.